Wednesday, April 18, 2012

My Thoughts On The Ticket Industry As A Whole

Having worked in the ticket industry for over fourteen years now I can say honestly say that I have done and seen it all. From working at a Broadway box office to selling tickets at Applause I have had the great pleasure of helping thousands of people from all walks of life with all their ticket needs. Now while the job may have changed a few times over the years there is one thing they all have in common. Customer service. Now we can all agree that without good customer service most businesses would not be as successful.

The truth is that whether you are buying tickets to a Broadway show or ordering a meal at a restaurant it is all the same. I mean I don't know about you but I would never buy anything from a company that doesn't give you the respect or the attention that you deserve. Now we all know that going to a Broadway a show or even an Off-Broadway show nowadays can be expensive.I'm not going to lie to you and tell you that we are the only game in town. We're not.In fact in New York City alone there are at least twenty to twenty-five ticket companies with hundreds more around the country.

Now of those ticket agents I would say more than half of those are licenced by their respective states. The truth is you can spend all day researching different sites trying to find the best deal. In fact I recommend that you do. We all know that nobody buys on their first call. I myself like to do a little investigating when I am purchasing anything. In this economy it just makes sense right? I suggest you shop around and by all means take your time.Then do what is best for you for you. It's your money.

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook: Applause Theater and Entertainment Service,Inc.

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