Monday, October 22, 2012

Customer Story

This week's customer story comes all the way from the great state of New York. Victor to be exact. This past Wednesday I got a call from a travel agent who recently received our post card in the mail and wanted to find out a little bit more about our company and services. I explained to her that not only do we sell tickets to all shows and events in New York, London and Nationwide but that for every ticket she purchases she gets a $10 commission. Well she loved that. Anyway after a few more questions she decided to book a couple of shows. I take that back. She wanted three shows all for the same date and the same time.

Now wait a minute. How is that possible? Well as it turns out she was bringing a total of forty-four people and they all wanted to see different shows. Makes sense now right? By the way the shows they wanted to see were The Book of Mormon,Rock of Ages, and Wicked. All good choices in my opinion. Of course I still haven't seen The Book of Mormon. Oh well. Not like it's not going to be playing for the next ten years. So now that I knew what they wanted to see I needed to find out where the wanted to sit and how much they wanted to spend. Now they knew going in that The Book of Mormon would be the more expensive of the three. Plus since most of them were seeing that one I had my work cut out for me. I knew it would probably be difficult to get them all together. It was twenty-six tickets after all.

Luckily for them I was able to get most of the seats just a couple of rows apart and at a price that was lower than they were expecting. One show down. Two to go. Now since Rock of Ages has been playing for awhile I knew I should have no problem getting them good seats. Sure enough I was able to find ten seats in the Front Mezzanine. Two shows down. One to go. Once again I was able to find excellent seats in the Front Mezzanine for the whole group. So there you are folks. Three shows. Forty-four tickets. Now while I wouldn't have minded if she needed to use separate credit cards for each couple I won't mind telling you that I was beyond thrilled when she decided to use the company card for the whole transaction. Whew! Another satisfied customer. Will you be next?

Applause Theatre and Entertainment Service, Inc.
311 West 43rd Street
Suite 1105
New York,NY 10036
212-307-7050 or 1-800451-9930
Facebook:Applause Theater and Entertainment Service,Inc

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