Monday, November 28, 2011

Customer Story

This week's customer story comes all the way from my home state of Illinois. Let me guess. You all thought I was a native New Yorker didn't you? Not hardly. Although I will celebrate twenty years of living here in February. Anyway enough about me. Last week we received a call from the Broadway Theatre informing us that Sister Act would no longer be performing on Thursdays beginning in January. Now wouldn't you know it but that was the day my customer had tickets for the show. So after calling her with the bad news she asked if we could possibly switch a couple of the shows around so that way she would still be able to see all five shows while she was here. I told her that would not be a problem as I knew we could return her tickets for War Horse even if we couldn't sell it. That's what having a great relationship with theatre's will do for you. Long story short not only was I able to not only switch her dates but I was also able to get her comparable seats as well. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment Service
311 West 43rd Street
Suite 1105
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook: Applause Theater and Entertainment Service

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