Thursday, February 28, 2013

Customer Story

Today's customer story comes all the way from Atlanta, Georgia. Yesterday I was talking to a customer on Boldchat. Boldchat? What is that? To be honest when we first started using it almost five years ago I had no idea what it was either. It's sort of like instant messaging where people can log on to our website and talk live to one of us online. Not only can they use Boldchat to inquire about tickets but they can also order on there as well. So anyway this particular customer was planning a trip to New York next month and wanted to see a show.

I asked her what she wanted to see and her first and only choice was Jersey Boys. One of my favorites by the way. If you haven't seen it yet I highly recommend you check it out next time you are here. It is fantastic. So now that I knew what she wanted to see I needed to find out when she wanted to go and where she wanted to sit. For those of you that are not familiar with the theatre it is very small. Only 1,228 seats. Which by the way is about six hundred fewer seats than Wicked. See? I told you it wasn't very big.

Now those of you who read my blogs now that my favorite place to sit is in the Front Mezzanine. Especially in this theatre. In fact the very first row of the Mezzanine overhangs the eleventh row of the Orchestra which makes it in my opinion the best place for seeing the show. At first she had wanted to sit in the Orchestra but after I told her that she decided that the Front Mezzanine would be better. Glad she agreed with me. When all was said and done I got them great seats in the second row right on the aisle. Plus I got them for a rate that was lower than they had seen on other sites. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment Service, Inc.
311 West 43rd Street
Suite 1105
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook:Applause Theater and Entertainment Service,Inc

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