Tuesday, October 19, 2010

Customer Story

This week's customer story comes all the way from Greensboro,North Carolina. This past Saturday I received a call from a former resident of New York who was looking to bring her son and a few of his friends to New York the following weekend. I asked her if she had a show in mind and she said she was hoping to squeeze in a couple of shows while they were here.

Her first choice was Blue Man Group. I told her I didn't think that would be a problem as it was not a busy weekend and the show has been playing for a number of years. She was wondering if instead of getting all six seats together she could seat the kids in the poncho section as she knew the kids would love that and she and her friend could sit a little further back.

For those of you that are not familiar with the poncho section it is called that because during the course of the show the three actors smash food among other things that fly into the audience. Therefore they give the audience ponchos to wear to protect them from the flying debris. So anyway after securing her seats I asked her what she wanted to see for her second show and she selected one my personal favorites In The Heights.

Now for this show she was hoping she could get seats together if possible. I advised her that the Front Mezzanine is the best place to see the show as the first row overhangs very close to the stage and the set is very tall. She thanked me for that info and I got her six seats in the 5th row center. Not only that but I was able to get it for her for below face value. Well she loved that. So there you are. Two shows. Two great prices. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930


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