Friday, December 07, 2012

Customer Story

Today's customer story comes all the way from Dallas, Texas. No surprise there as I recently mentioned in a previous blog that my last few customer stories have been from there. Like I said before. Texans love the theatre. The only thing difference between this customer story and all the other ones is that this one is not mine. No the credit for this one goes to my colleague Claudia. Yesterday afternoon she got a call from a former customer of hers who had purchased tickets from her back in 2008. Well it turns out that they had such a good time that they decided to use us again on their next trip. Now that's what I call a great customer. So anyway after finding out when they would be here Claudia asked what they wanted to see. Their choices were Elf, Bring It On, Mamma Mia, and The Radio City Music Spectacular. Oh did I mention that they wanted to see a show every day? Now I love going to the theatre as much as the next guy but that's a lot. Plus they needed seven tickets for each show.

Well actually that's not true as two people in the party did not want to see Mamma Mia. I guess they aren't ABBA fans. As it turns out they were leaving early. Oh well. So now that she knew what they wanted to see she needed to find out how much they wanted to spend and where they wanted to sit. Now because they were coming during the holiday season they knew that the seats would probably be a little more expensive. Makes sense to me. Luckily Claudia was able to find some better prices as well as better seats by splitting them up. When all was said and done she was able to get them tickets for Elf and Bring it On in front of each other and at a rate that was lower than they were expecting. Two shows down. Two to go. After a little checking around she was able to get them seven tickets together in the Orchestra for the Radio City Christmas Spectacular and five tickets in the Orchestra for Mamma Mia. So there you have it folks. Four great shows and four amazing prices. Plus she gave them some great restaurant suggestions to check out while they were here. Way to go Claudia! Another satisfied customer. Will you be next?

Applause Theatre and Entertainment Service, Inc.
311 West 43rd Street
Suite 1105
New York,NY 10036
212-307-7050 or 1-800451-9930
Facebook:Applause Theater and Entertainment Service,Inc

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