Monday, June 23, 2014

Customer Story

Today's customer story comes all the way from the great state of Kansas. Wichita to be exact. Yesterday afternoon I received a call from a customer who was planning a trip to New York later this week and was thinking about seeing a show or two and maybe a baseball game. I asked him how he heard about us and he said that he had ordered tickets from us before. Sure enough I checked our database and I had actually sold him tickets three years ago to Anything Goes, Mary Poppins and The Lion King. Nice to see he decided to use us again. Let's hope it's not another three years. So anyway after finding out when he would be here I asked him what he wanted to see.

Since it was clear that he liked the Disney shows I assumed he would want to see their newest hit Aladdin. I was right. The only problem was that all regular seats were sold out. Luckily for him I was able to find some excellent seats in the Center Orchestra thru our Nationwide ticket board. Oh sure it was a little more than he wanted to spend but he wanted to make sure his grandson had the best seats. What a nice Grandpa right? After securing the seats for Aladdin I then began my search for the baseball tickets which I knew would be difficult too as the Yankees were playing one of their most heated rivals the Boston Red Sox.

Once again I had to go thru the ticket board but like I said he wanted to make his Grandson happy. So anyway after taking care of his latest set of tickets I asked him if he wanted to see anything else and he decided to close out his trip with tickets to Stomp. I told him that not only was that a great choice but because the show has been playing for so long I could probably get them for a lower rate. Well he loved that. When all was said and done I was able to get him great seats and at a price that was lower than our normal rate. So there you have it folks. The perfect weekend for a Grandpa and his Grandson. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment Service, Inc.
723 7th Avenue
Suite 902
New York, NY 10019
or 1-800-451-9930
Facebook:Applause Theater and Entertainment Service

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