I sell theater tickets for a living, providing excellent service to every caller to our company Applause Theater Service. Sounds kind of corny right? Let me explain please.
Just yesterday when speaking with two different callers about possibly buying tickets for Jersey Boys and Wicked in New York City, each of these customers were kind enough to notice that I spent allot of time trying to help them. Each in their own unique way conveyed that they had been searching for theater tickets on many web sites that "all seem to display lots of tickets that appear to have the same or similar seat locations". When I explained that ticket sellers often "share" inventory with others in the business, they understood. But still, the one objection they voiced was that when they placed phone calls to the ticket companies, they were "rushed and quoted very high prices" for the tickets they wanted. Just because web sites display ticket inventory, doesn't mean they know the first thing about Broadway or tickets right?
I often explain to ticket shoppers that tickets aren't as hard to come by as you'd expect really. Many ticket brokers simply hope you go to their web site, click on a set of tickets and give them your credit card. They prefer an "electronic" transaction instead of a human interaction.
So after 32 years in the Broadway ticket business, at the risk of sounding "corny", I really think that these folks were simply talking about something that is so badly lacking in these modern times.
If you ever need tickets to a Broadway Show or simply have a question about Broadway Theater, I hope you'll call my company Applause sometime. At the risk of sounding like we think we have the "best" service, there is only one way to tell. So if you find yourself in a similar situation and don't know where to turn or how to secure tickets at reasonable prices for all the Broadway Shows, we hope you'll contact Applause.
We use the tag line "Applause, The Broadway Ticket Experts". Call and find out why if you get a chance.
Enjoy Broadway Theater, there's nothing like it.
Applause Theater Service
311 West 43rd Street, suite 601
local phone 212-307-7050
toll free 800-451-9930
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