Monday, October 19, 2009

Customer Story

That's right folks. It's time for my customer story of the day. Like last week's story this also involves my first call of the day. It was from a very nice gentleman who was planning a trip for him and his wife to come into the city in December to do some shopping and see a show. He asked me if I had seen Jersey Boys and I told him that not only is it one of my favorites but continues to be one of Broadway's top selling musicals. I asked when he wanted to go and he told me that he really only had one day available. I told him that I had two options for him and his wife.I could get him Premium seats in the first ten rows for $425 each or I could get him seats in the Rear Mezzanine for $130 each.

Now I know when most people hear the words "Rear Mezzanine" their first thought is, "I am not sitting in the nose bleed section." Now while the seats I offered him were near the back they are actually a full view. Believe it or not but the theatre is not very big. Only 1200 seats. When you compare that to other theatres it is very small. I put him further at ease by telling him that when I saw the show two years ago I was in the last row on the side and saw fine. Plus he would be three rows closer than where I sat. Needless to say he felt better about the seats and decided to purchase them. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930

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