Monday, August 02, 2010

Customer Story

This week's customer story comes all the way from Longmeadow, Massachusetts.Late last week I received a call from a woman who was hoping to bring her entire family to New York in October and wanted tickets to see The Lion King while they were here.After selecting a date I asked if she preferred to sit in either the Orchestra or the Front Mezzanine.

She told me that she had heard from a friend of hers that had seen the show that the best seats were in the Orchestra as the animals come down the two center aisles during the show.I told her that while that was true it only occurs in the first 10-12 minutes of the show.

After that it doesn't really matter as you get a great view no matter where you sit. I asked her if she was bringing any children to the show as I usually suggest that the better view is in the Front Mezzanine as you are elevated and because the animals are quite large you really get the best view. She asked if the first row was available.

I told her that even if it was I advised her against it because the first row has a guard rail in front of it and if you are not tall enough it could block your view.Anyway I was able to find here seven seats together in the third row center. Not only that but a price that was lower than she had seen anywhere else. Another satisfied customer. Will you be next?

Applause Theatre Service
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930

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