Tuesday, August 31, 2010

Customer Story

This week's customer story comes from across the river. That's right folks I am talking about the Garden State. That's New Jersey for those of you that don't know. The city? Cherry Hill. This past Saturday I received a call from one of our regular customers who was planning a last minute trip into the city and was looking for a show that would be good for the whole family.

I suggested The Addams Family which is not only one of Broadway's newer shows but also one of it's most popular. Now believe it or not but the show did not get very good reviews when it opened this past Spring. Years go there was another show that opened to mixed reviews that went on to become of Broadway's most successful shows of all time.

Maybe you've heard of it. A little show by the name of Wicked. So after taking my advice I asked her when she wanted to see it and she was hoping there were five seats available on September 1 for the matinee. Since I wanted to make sure that she got the best seats available I asked if she would be willing to split up to get better seats.

She said that would be fine as long as they were right in front of each other and in the center if possible. I told her that shouldn't be a problem and I might even be able to get the seats at a special price. Here at Applause we often have access to over twenty shows that we are able to get at "Below Face Value".

What that means is that you would get top seats at a price that is lower than you would pay at the theatre. Well she loved that. Cut to later on in the afternoon. Not only was I able to obtain seats in the center but also at a price that was lower then what I had originally quoted her. Plus I was able to give her some great restaurant suggestions to check out while she was here. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930


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