Wednesday, August 31, 2011

Customer Story

This week's customer story comes all the way from the West Coast. Fresno, California to be exact. This past Friday I received a call from travel agent who has been ordering tickets from us for almost five years. Now that's what I call a loyal customer. Anyway she called because she had a client who was planning a trip to New York in late September and wanted to see a few shows while he was here. Actually he wanted to see four shows. His first choice was The Book of Mormon which as everyone knows is Broadway's hottest shows in almost a decade.

After a little checking I was able to find some excellent seats in the Center Orchestra six rows from the stage. Now that is what I call some good seats. The price tag? Well let's just say he could have purchased a 42" flat screen for what it cost for just two tickets to The Book of Mormon. I hope it was worth it. One show down. Three to go. Next up was War Horse. Broadway's second hottest new show. Now while popular I knew I would be able to get him good seats but for a fraction of what he payed for Mormon. Sure enough I was able to get him center seats in the front loge.

Not only that but for a price that he was seeing anywhere else. For his final two shows he picked Sister Act and Priscilla Queen of The Desert. Now while both shows received good reviews and several Tony nominations they aren't huge hits like the other two. Therefore I was able to get him excellent seats and for below face value. I figured with all the money that he was spending on The Book of Mormon I would try and get him a deal for the other remaining shows. Well he loved that. Not only that but he said he would use again when he came back next year. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 1105
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook: Applause Theater and Entertainment Service

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