Thursday, February 24, 2011

Customer Story

Late in the day yesterday I received a call from one of our regular customers. She is a concierge for one of New York's most exclusive private clubs and calls at least three or four times a day to inquire about tickets to the hottest Broadway shows and other events in the city such as the New York City Ballet and the Metropolitan Opera. Anyway yesterday she called looking for tickets to see Geoffrey Rush in Diary of a Madam at the Brooklyn Academy of Music. Care to guess where that venue is located? Why Brooklyn of course.

Now while we pride ourselves on never using the words "Sold Out" I honestly wasn't sure if I was going to be able to do it. So anyway I decided to call the theatre and try my luck there. Well as expected the theatre was completely sold out too. What was I to do know? Well I guess I could tell my long time customer that there were no tickets available. Not if I could help it. So I decided to try one other place. The National Ticket Board.

For those of you not familiar with that term it is a ticketing system that lists tickets to all events in the U.S.that we here at Applause have access too.We use this option when we cannot get tickets from the box office or have run out of our own inventory. So anyway after a little research I was able to find two seats in the Orchestra a few seats off the aisle. Oh sure my client had to pay a little more than she had planned but the good thing is we were able to come thru with the tickets. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook: Applause Theater and Entertainment Service

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