Sunday, February 27, 2011

Customer Story

Three customer stories in one week? I thought two was a lot. What can I say? Our customers just love Applause. Now normally I post my weekly customer blog on Monday's that way I have a whole week of customer's to choose from. Makes sense right? However this past week I had so many great conversations that it was too hard to choose. So I decided not to and picked my top three instead.

Earlier this week I wrote about a woman from Illinois (My home state) who was looking for tickets for two shows. Two new shows at that. Luckily I was able to get her great seats for below face value. My other top customer was one of our regular concierges who needed tickets for a sold out event in Brooklyn. Thanks to a our ticket board I was able to come thru with a pair of house seats for the event.

Anyway today's customer story comes from a woman who I sold tickets to a few weeks ago to a show in London. Not just a show,but one if the hottest shows in London. Care to take a guess? Warhorse. Which by the way is coming to Broadway in just a few weeks. In fact our phones have been ringing off the hook from people looking to get tickets to the show. The show hasn't even started and it's already one of the hottest tickets in town. Back to my story.

The customer called me yesterday to thank me for the tickets and for suggesting where to sit. Now while she is a Tony voter and will be seeing the upcoming Broadway production she really wanted to see the London production first as she had heard great things about it. I thanked her for her call and told her to give me a call if I could help her in anyway in the future. She told me that she would definitely use us again and was going to recommend our service to all of her friends. Another satisfied customer. Will you be next?

Applause Theatre and Entertainment
311 West 43rd Street
Suite 601
New York,NY 10036
212-307-7050 or 1-800-451-9930
Facebook: Applause Theater and Entertainment Service

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