Tuesday, May 19, 2009


If you call 1-212-307-7050 or 1-800-451-9930 you are in a for a big surprise. A person will answer the phone. There is no hold music and no voice mail. No one will say, "I'm sorry I cannot come to the phone" or "I'm either away from my desk or on the phone". My personal favorite,"Please leave a message and I will call you at my earliest convenience".

I remember that one of the largest banks in the country and the world advertised that you could speak to a person as if this were a new invention. Applause has had this system since we started in 1987. To be honest I think we can all agree that having a person answer the phone is the greatest system to date.

Bill Stolting
Applause Theater Service
311 West 43rd Street
Suite 601
New York, New York 10036
local phone 212-307-7050
toll free 800-451-9930

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