In order to assist people with obtaining Broadway Show tickets from the west coast and outside the United States and different time zones, Applause Theatre & Entertainment Service Inc. has been experimenting with staying open later to accommodate the needs of theatre-goers. Since early December of 2009, Rich Gladstone, one of Applause's co-founders has been personally fielding calls from folks all over the world who often say they can't get a live person on the phone to shop for theater tickets after 5pm New York time.
The experiment was one we tried to see if Applause could make a difference and do something our competition wasn't doing. "'We found that we received several calls after our usual 8pm New York City closing time, some resulting in ticket sales" said Gladstone.
"Since the extension of our phone hours has been successful in terms of achieving a higher level of customer service, we have decided to permanently extend business hours indefinitely". And according to Gladstone, " I plan on answering phone calls myself as well until midnight New York City time, 7 days a week".
So when you want to research information on Broadway Show tickets, all you have to do is give a call to Applause in New York at 212-307-7050 or toll free at 800-451-9930. There's never any pressure to buy tickets. The company knows that making ticket purchases is a major decision these days and simply wants to shed some insight in what the available options for seating and pricing are for Broadway Theater.
We hope you found this information helpful today.
Applause Theatre & Entertainment Service Inc.
311 west 43rd street, suite 601
NY,NY 10036
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