Wednesday, March 24, 2010

Customer Story

This week's customer story comes all the way from Oakdale, California. Last Saturday I received a call from one of our regular customers who was making plans for her yearly trip into New York with her husband. This year she wanted to see five shows in six days. I've never seen five shows in a month let alone a week but since she only gets to New York once a year she said she wanted to see as much as she can. Her choices were South Pacific,West Side Story,Billy Elliot,The Addams Family,and Wicked. Pretty good line-up don't you think?

Now since both South Pacific and West Side Story had been playing for awhile I told her that not only could I get her great seats but at below face value. Now while Wicked has been playing for over six years it is still the most popular show on Broadway. The good news is that of all the shows we sell Wicked is the one that we always have the most available tickets for in our inventory. Therefore I was able to once again get her great seats at a fair price. Next up was Billy Elliot. For those of you who have not seen it the Front Mezzanine is actually the best view as not only are you elevated but you are closer to the stage then you would be in the last seven rows of the Orchestra.

Last but not least was The Addams Family. Now while it has only been playing for a few weeks it is already a huge seller grossing over a million dollars a week since it began previews back on March 8. I saw the show on it's third preview from Row H in the Orchestra. Now while I loved the show I kind of wish I was further back or even upstairs in the Mezzanine which by the way overhangs very close to the stage. Anyway I found her the seats at the right price and her theatre trip was now complete. Another satisfied customer. Will you be next?

Applause Theater and Entertainment Service
311 West 43rd Street
Suite 601
NYC,NY 10036

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