Thursday, June 25, 2009

Customers talk back with Todd




You know, it is nice when someone calls and thanks you for helping them make a right decision in life...even if it is just choosing the right Broadway show. Now I know this sounds silly as you might say it is just a show. But art has a way of affecting people and sometimes making their lives a little bit different. I had a customer call to say just that. My participation in this altering experience was to suggest they go to see one of my most favorite shows...HAIR. This customer called to say she and her husband have never had a better experience in the theatre. She said the show touched them on so many levels and seemed to reach inside and pull something out that just made them feel better about themselves. You know what? This is exactly what theatre is supposed to do! I feel good that I helped someone else experience what I love about the theatre.
H. Todd FreemanVice President/Operations
Applause Theatre & Entertainment Service, Inc.311 West 43rd Street, Ste 601 New York, NY 10036 800-451-9930/212-307-7050 http://www.applause-tickets.com/
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