Tuesday, June 16, 2009

Customers talk back with Todd



Customers talk back...with Todd

I had a great call from a customer wishing to thank me for suggesting that he take his family to see SHREK the Musical. He told me that his whole family just loved the show, and that Sutton Foster (who plays Princess Fiona) just amazed his teenage daughters. I told him I liked the show very much as well and was also a BIG fan of Foster's work. I spoke of her other work in shows like "Thoroughly Modern Millie", "Little Women" and "The Drowsy Chaperone" and how delightful she is to watch all the time. He said his daughters wanted to meet her. I told him I live in the area and have often seen her on the street in my neighborhood and she appears to be an easy going and sweet person. He couldn't wait to go tell his daughters. Funny such a small piece of information can bring someone so much delight. But he said his girls would be excited to know that as talented as she is...she still appears to be a very genuine person.
We then discussed the next exciting choices for them to see. Looks like BILLY ELLIOT and WEST SIDE STORY are next on their plate.
H. Todd Freeman
Vice President/Operations
Applause Theatre & Entertainment Service, Inc.
311 West 43rd Street, Ste 601 New York, NY 10036
800-451-9930/212-307-7050
http://www.applause-tickets.com/
Follow at www.twitter.com/applausetickets
Facebook: Applause Theatre and Entertainment Service, Inc.
Posted by H Todd @ 5:46 PM

No comments:

Post a Comment